Where language meets quality

Business solutions + quality management for the language industry

Language: EN | DE

OTM – Online Translation Manager

OTM is a translation project management system which controls and manages
project process workflows for translation, editing, localization and desktop publishing.

OTM features and workflow

OTM is available as Software as a Service (SaaS) – 24/7.

To use OTM, all that is required is an internet connection.

No software installation required!

OTM is easy to use yet includes all of the advanced features that language service providers and end customers would wish for.

Multilingual communication

  • User-specific documents (quotes, invoices, general terms and conditions, company profiles, email communication) in multiple languages
  • Automatic currency conversion of 34 currencies
  • User interface in various languages (currently available: English, Spanish and German) more...
Multilingual usage in any language

Translation project management / Workflow / Jobs

  • Complete mapping of all processes – from the customer inquiry to project completion
  • Create and send quotes, invoices and credit notes
  • Overview of all quotes and jobs
  • Task board
  • Create and assign jobs to freelancers or internal staff
  • Integrated email system with complete range of functions
  • Integrated facility for uploading or downloading files more...
  • Integration of SDL Trados® Studio more...

Create and send quotes, invoices and credit notesCreate and send quotes, invoices and credit notes Freelancer Jobs

Process chain / Workflow management (example)

OTM process chain - Customer request to project conclusion

A practical example of how project managers can save significant time and effort with OTM:

Imagine a quote request for a relatively complex translation project involving 10 source files, 5 reference files, 1 source language and 15 target languages as well as a few special requirements from the customer.

With OTM, your quote will be ready to send just 5 minutes after finishing the data analysis and quantification. The quote will be formatted to match your CI. It will also include your General Terms & Conditions, a brief corporate profile (optionally with references) and of course an order form as well.

Quality assurance

  • Integrated quality assurance system based on
    ISO 9001
    – the software records and evaluates key performance indicators for the quality parameters. Deviations from specified targets can be quickly identified.
  • OTM is the first commercial project management tool fully certified to DIN EN 15038. more...
OTM is DIN EN 15038 certified!

Administration of files and e-mail

  • Files and email communication are automatically grouped together by project and saved. Different versions of files are automatically assigned version numbers and tagged appropriately. more...
Project-related file managementProject-related email management

Administration

(Online interface, SSL-secured)
  • Administration of customer and resource data,
    Terms & Conditions for customers and freelancers
  • Administration and design of personalized CI content for company documents (quotes, invoices, credit notes, General Terms & Conditions, short profiles, references, customer order forms …) more...
Customer administrationFreelancer administration

Bookkeeping, risk management and controlling

  • Bookkeeping module with overview of earnings and expenditures, with individually configurable basis for costing
  • Calculation and payment in 34 currencies with
    documented conversion rates   Currency Table
  • Configuration of customer limits
  • Monitoring customer payment habits
  • Dunning (3 stage)
  • Warning and blocking function for unreliable payers
  • Business statistics and cash flow diagram more...
Bookkeeping, Risk Management and Controlling

Web modules with secure Internet connections

  • Online interfaces for project managers, administrators, bookkeepers and more
  • Individual web forms for customer inquiries
    and freelancer applications
  • Client portal
  • Vendor portal (freelancer)
  • Customer barometer with configurable list of
    testimonials (optional) more...

Customer Relationship Management (CRM)

  • Client portal – Online service pages for your customers
  • Publication of customer barometer and testimonials on the web site
  • Multi-stage follow-up module
  • Promotional campaigns (such as discount codes)
CRM - organize and manage customer testimonials and your reference customer list

Online help

  • OTM is intuitive to use. Wizards and tool tips are also available to support users in processing projects.
  • Contextual online help can be displayed on every page. more...
Online-Help

OTM – Development and updates

LSP.net is constantly working to improve the software.

Each update is preceded by intensive systematic testing to ensure flawless, interruption-free transition from one version to the next.

The software has proven its reliability and security through more than ten years of daily use at language service providers.

Currently, there are more than 15,000 users of OTM.

List of the latest OTM updates in the LSP.net blog.

 

LSP.net Business Services
Any questions about our products?
Please feel free to contact our customer service.

Detailed explanations on the various topics
     are available here.

More information about OTM:
     Interfaces | Features | Smartphone PM
     Data Security | Quality Management

OTM License – Information and prices

Home | Online Translation Manager | OTM Price List | OTM Free Trial | Quality Translation Network | Why LSP.net? | News | Blog | Contact | Legal Notices | © 2008- LSP.net
© 2008- LSP.net GmbH - Prinzregentenstr. 40 - D 10715 Berlin - Germany - T +49 30 850 71 271 - http://www.LSP.net - service @ LSP.net
"LSP", "OTM" and "Quality Translation Network" are registered trademarks of LSP.net Holding GmbH!