Where language meets quality

Business solutions + quality management for the language industry

Language: EN | DE

OTM – Interfaces

24/7 connection via five online interfaces ...

Project Management Administration Customer Resource Web Pages

Online access for project managers, supervisors

Project Management

Receive and process customer's quote requests

Compose and send quotations

Receive customer's orders

Issue and deploy jobs

Send and receive project-related files

Send and receive project-related emails

Compose and send invoices

Encrypted internet connectionOTM Security Feature

No software installation required!

Labels: Quality management, OTM feature list

Online access for administrators, accountants, controlling

Administration

Administer user accountsOTM Security Feature

Administer resources

Administer customers

Set preferences for business details, emails, languages,
project parameters, order limits (risk management),
currencies, taxes, invoices, credit notes, payments,
Corporate Identity (including logos, letterheads etc.),
reference customers, company profile, OTM web site,
company-specific text blocks, General Terms of Business,
credit vouchers, and more ...

Access business statistics

Accounting overview (debits and credits including
payment status, data export)

Manage and publish customer testimonials, and
your company's customer satisfaction barometer

Encrypted internet connectionOTM Security Feature

No software installation required!

Labels: OTM feature list, data security, CRM

Online access for your customers

Your customers

Using the OTM customer portal, your customers can...

...order projects online

...track projects in real time

...start new projects

...securely upload and download project filesOTM Security Feature

 

...communicate securely, using the
integrated email systemOTM Security Feature

...archive their project securely for the long termOTM Security Feature

...voice their opinion about your company
(assess projects)

Encrypted internet connectionOTM Security Feature

No software installation required!

Labels: Quality management, Data security, Software feature list

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Online access to jobs for in-house staff, freelancers and contracting LSPs

Your resources

Using their OTM service web-site, resources can...

...accept or decline job offers

...securely download and upload project filesOTM Security Feature

...securely communicate with the built-in email systemOTM Security Feature

 

...manage jobs, with emails and files available
at a glance

...generate invoices for assigned jobs

Encrypted internet connectionOTM Security Feature

No software installation required!

Labels: Quality management, data security, OTM feature list

 

Your OTM web-site

Your company's multilingual online presence (optional and free of charge)

Home, contact, short profile, General Terms of Business, Your customers'
testimonials, customer satisfaction barometer, references

"Request quote" web form  via SSL-encrypted connectionOTM Security Feature

"Freelancer application" web form  via SSL-encrypted connectionOTM Security Feature

No HTML encoding required!

Labels: Software feature list, data security, OTM pricing

 

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Detailed explanations on the various topics are available here.

More information about OTM:
     Overview | Interfaces | Quality Management | Data Security | Features

OTM License – price list

 

LSP.net Business Services
Any questions about our products?
Please feel free to contact our customer service.

 

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